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Internship at Dewaweb.
I joined Dewaweb — one of Indonesia's largest hosting companies — as an AI/engineering intern. The role is broader than the title suggests: I work on the AI surface of the product (RAG support chatbot, agentic-tool evaluation), the backend infrastructure for their AI-focused tech conference, and integration features that make Dewaweb's infrastructure easier to adopt.
Each item below is its own case study — what it was, how I built it, what shipped.
AI Copilot for Support Operations
RAG-grounded reply-suggestion copilot for the human support team — agents get LLM-suggested answers drawn from years of resolved tickets, while the human stays in control of every send.
ScaleCon Surabaya 2026 — Technical Infrastructure
Owned the backend and interactive deployments for Dewaweb's AI-focused tech conference: subdomain provisioning, registration workflows, an AI Twibbon generator, and marketing automation.
One-Click DNS Connection
Built a partner integration that collapses the customer's domain-setup flow with a third-party site builder down to a single click — pre-configured DNS templates, no manual TXT/CNAME wrangling.